The cache is the data saved on your system by the websites so that they can be loaded faster the next time you launch them. If it does, there is a chance that some broken extension is causing the error in your normal window. Once Firefox restarts, check if Firefox works as intended.

Press Restart in the confirmation dialog box that pops up next.

Here, click on Restart with Add-ons disabled.

If you started seeing this error after installing an add-on, you can use the following steps to start Firefox in ‘Safe’ mode and disable addons in Firefox. If your Mozilla Firefox client also keeps not responding to your inputs, there is a chance that there is a broken extension that is causing ‘ Firefox crashing Windows 10’ error. # Solution 2: Restart With Add ons Disabled To reset Firefox, click on the Refresh Firefox button under Give Firefox a tune-up. Resetting Firefox will remove all unnecessary settings and reset it everything disabled. You can reset Mozilla Firefox from here as well. Here you will see the Crash reports generated for the last three days and other technical information regarding your browser.

Here, click on Troubleshooting Information.

To launch the Troubleshooting information page, follow these steps: Mozilla Firefox contains an inbuilt event log that contains the troubleshooting information for the user when trying to solve a problem. # Solution 1: Check Troubleshooting Information

Here I will discuss certain steps that you can deploy as potential fixes for the Firefox keeps crashing error. The error can be caused by outdated software, mismatched cache, incorrect installation or a broken add on. There can be many reasons that users can face this error in their system.

Firefox 45.0 crashes when closing tabs